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OneSource HR

Trauma-informed HR and learning consultancy

Workplace misconduct is one of the most complex things your organisation will ever have to handle.

Generic HR support has not kept pace with what employees now expect, what legislation now requires, and what the evidence now tells us works.

What do organisations that handle workplace misconduct well have in common?

  • They decided that policies, e-learning, and annual tick-box training were not enough.
  • They gave the people carrying out investigations proper support.
  • They made sure managers receiving disclosures were genuinely prepared, not just briefed.

OneSource HR exists for those organisations. We bring specialist expertise in trauma-informed HR practice, independent investigation, sexual harassment consultancy, and reflective supervision for the HR professionals doing some of the most taxing work in your business.

What ‘trauma-informed’ means

Trauma-informed practice is not a therapy concept borrowed by HR. It is a rigorous, evidence-based framework for how organisations respond to harm.

When someone discloses harassment, reports a colleague, or sits across from an investigator, they are often in a state of heightened stress. The way that moment is handled determines whether they stay silent next time, whether the investigation produces reliable evidence, whether trust in the organisation holds.

The neuroscience of stress

Memory works differently under threat, and inconsistency in a disclosure is not the same as dishonesty.

How you ask matters

How you ask a question matters as much as what you ask.

It changes how organisations respond

How investigations are conducted, how managers are trained to receive disclosures, the design of reporting routes, the language in policies, and how HR professionals are supported when the weight of difficult casework affects them too.

This is not a soft approach. It is a more rigorous one.

And in the contemporary workplace, where employee expectations have shifted, where the Worker Protection Act has raised the legal bar, and where the evidence base for best practice has never been stronger, it is the approach that holds up.

How we work

Four areas of specialist practice. Every engagement tailored to your organisation.

OneSource HR does not offer a catalogue of generic HR services. Every piece of work we do connects back to trauma-informed practice and the CEASE Framework®. If your need falls outside these four areas, you may be better served by Evida, a generalist HR consultancy founded by Chloe Wallace and Sue Bancroft, working with clients from Yorkshire to Boston, US.

Our methodology

Most harassment prevention is event-driven. The CEASE Framework® changes that.

Built by Chloe Wallace after fifteen years working in manufacturing, engineering, and professional services, the CEASE Framework® applies the same continuous-improvement rigour those industries use for quality and safety to workplace harassment prevention. Not a one-off event. A structured, repeatable, measurable cycle organisations return to again and again.

The CEASE Framework emblem, five interlocking rings representing the five stages: Call it out culture, Educate, Assess your risk, Strengthen systems, and Evaluate and evolve.
C

Call it out culture

Unwanted behaviour is challenged early, with visible leadership commitment.

E

Educate

Tailored, scenario-based training addressing your actual risks.

A

Assess your risk

A structured risk assessment specific to your sector and workforce.

S

Strengthen systems

Policies, reporting routes, and record-keeping that hold up.

E

Evaluate and evolve

Measure what works, then review and adapt as the workplace changes.

The cycle repeats, each round sharper than the last.

It is ISO 30415 and ISO 45001 aligned. It produces an audit trail that satisfies the Worker Protection Act’s “all reasonable steps” defence. And it is a registered trademark because the structure is intentional, consistent, and worth protecting.

Trusted by

Organisations that take this work seriously.

We work with SMEs and large organisations across all sectors. What they have in common is not their size or their sector. It is that someone in the organisation decided the standard approach was not good enough.

Age UKSignablePennine GP AllianceSBD
Two delegates with their OneSource HR training completion certificates

Chloe was able to deliver the training in a particularly well-defined, no-nonsense and highly engaging way. Extremely knowledgeable and passionate about what is often perceived as a challenging subject to address.

Grace Atkinson, Atlas Composites

Chloe Wallace delivering a conference session

Every minute was not a minute wasted.

This should be in every boardroom, workplace and school in the country.

If you are reading this, you are probably already thinking about what better looks like for your organisation.

Book a call with Chloe. We will talk through where you are, what you are dealing with, and whether OneSource HR is the right fit. There is no obligation and no sales script.